Security & Compliance

At St. Austin's Service Centre, we believe that excellence in service must be matched by excellence in governance. That's why we maintain strict compliance with all legal, regulatory, and safety requirements while also investing in the security and well being of our people and premises.

Fully Insured & Certified

We are fully covered by Heritage A.I.I Insurance Ltd, ensuring comprehensive protection for our operations. This includes coverage as an approved Automotive repair outfit and motor trade internal risk. All required statutory licenses and regulatory approvals are in place. copies of these documents are available upon request for verification by partners, clients, or auditors

A Secure Facility

We take facility security seriously. To protect both our assets and those entrusted to us by customers, Our premises are secured by:

  • 24hour security personnel
  • A radio back alarm system
  • Full electric perimeter fencing

This ensures a safe environment for both the staff & visitors, as well as maximum protection for customer vehicles at every stage of the repair process

Cleanliness & House Keeping Standards

We are one of the few shops in the region that upholds extremely high standards of cleanliness and orderliness.

Our in house maintenance team includes:

  • Gardener
  • Plumber
  • Painter
  • Electrician
  • Internal & External work environment

Staff Welfare

We care deeply about our team. Employee well being is a priority, and our support systems are designed to create a safe, fair, and sustainable work environment.

Key staff welfare features include:

  • Proper sanitation and availability of protective gear
  • Access to a company sponsored medical allowance scheme.
  • Proximity to trusted medical facilities, including one located next door.
  • A Staff pension contribution scheme active since 2008.
  • Low staff turnover, reflecting our fair, inclusive, and professional HR practices.

Financial Integrity

We maintain transparent financial practices and are proud to share our audited accounts when needed.

Auditors:

M/s Nafifa Alibhai & Company

P.O Box 70540-00400, NAIROBI

Tel: 0739121836|0729936836

Bankers:

I&M Bank, 30238-00100, NAIROBI

Permission granted to the bank to release financial information upon request.

Partner With Confidence

We are proud to be known not only for the quality of our services but the integrity of our own business. Whether you're a corporate client, an insurer, or an individual vehicle owner , you can trust that we operate with full transparency, accountability and care.

READY TO book you car in ?

Whether it's regular servicing an emergency repair ,or just advice we're here to help. Talk to our service team today.

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